Case Study: Bespoke Document Redaction Software Development
Sector
FinTech
Service
Bespoke Software Development
Engagement Length
18 Months
The Challenge
A leading FinTech organisation lacked internal capability to develop a secure, scalable solution for identifying and redacting Personally Identifiable Information (PII) across vast document repositories. A bespoke tool was required to meet compliance, automation, and data privacy objectives.
Objectives
- Design and implement a document crawler capable of indexing and extracting content across multiple file types and storage locations
- Develop a robust redaction engine to automatically identify and redact PII based on configurable rules
- Ensure security, accuracy, and auditability in the redaction process
- Provide end-to-end User Acceptance Testing (UAT) support and knowledge transfer
Followed a structured Software Development Life Cycle (SDLC) approach:
-
- Requirements Gathering through discovery workshops with business and compliance teams
- Solution Architecture & Design of the document crawler and redaction engine
- Agile Development in iterative sprints with continuous feedback loops
- System Integration Testing (SIT) and performance validation
- UAT Support, training, and onboarding of business users
Our Approach
The Outcome
- Delivered a fully functional, secure document redaction platform tailored to the client’s business needs
- Automated identification and redaction of sensitive data, reducing manual effort and risk
- Seamless integration with existing document repositories and workflows
- Achieved successful UAT sign-off from business stakeholders
- Enabled the client to meet data privacy and regulatory compliance standards with confidence
